Privacy Policy – Mahony's Lawyers

Effective Date:
29/07/2025

Mahony’s Lawyers ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.

1. What Personal Information We Collect
We may collect and hold personal information including but not limited to:Full nameDate of birthAddress and contact details (phone number, email)Occupation and employment detailsIdentification documents (e.g., driver’s licence, passport)Health and medical information (in personal injury matters)Financial information (e.g., bank account, tax file number, income)Legal case history or sensitive legal informationAny other information relevant to providing legal services

2. How We Collect Personal Information
We collect personal information in a number of ways, including:Directly from you (via phone, email, in person, or through forms)Through our website contact forms or online booking systemFrom third parties (e.g., doctors, insurers, other legal professionals)From publicly available sources (e.g., court records)From government agencies (e.g., WorkCover SA, Centrelink)

3. Why We Collect and Use Your Personal Information
We collect personal information to:Provide legal advice and representationAssess your legal claims or mattersCommunicate with youManage conflicts of interestMeet our legal and professional obligationsProcess payments and manage accountsConduct internal record keeping and compliance auditsWe will only use or disclose your personal information for the purposes it was collected unless required or authorised by law.

4. Disclosure of Personal Information
We may disclose your information to:Courts and tribunalsMedical or other expertsInsurers or WorkCover SABarristers and legal consultantsOur service providers (e.g., IT support, document storage, marketing)Government departments and regulatorsAny other party with your consent or as required by lawWe do not sell, rent, or trade your personal information.

5. Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:Secure physical storage (locked offices and files)Encrypted electronic databases and backupsRestricted access to case files and emailsStaff confidentiality agreements and regular privacy training

6. Access and Correction
You have the right to access and correct your personal information. To make a request, please contact us using the details below. We may require you to verify your identity before fulfilling the request.In certain circumstances, we may refuse access where permitted by law (e.g., legal privilege).

7. Cookies and Website Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience. These tools may collect anonymised data such as browser type, pages visited, and IP addresses. You may disable cookies in your browser settings.

8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law, including professional conduct and record-keeping requirements.

9. International Disclosure
Generally, we do not disclose your personal information overseas. If there is a need to do so, we will seek your consent and take steps to ensure adequate privacy protections are in place.

10. Complaints and Contact Details

If you have concerns about how we handle your personal information, you may contact us:Mahony’s Lawyers
59 Commercial Road, Salisbury SA 5108
Phone: 08 8281 7655
Email: salisbury@mahonys.com.au
Website: www.mahonys.com.au

We take all privacy complaints seriously and aim to resolve them promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Policy UpdatesThis policy may be updated periodically. The latest version will always be available on our website or upon request.